FAQ

Frequently asked questions

What is a UK ETA?

An Electronic Travel Authorisation (ETA) is a digital permission to travel that visitors from eligible countries need before travelling to the United Kingdom.

Are you part of the UK government?

No. Visa District is an independent, private concierge service that helps you prepare and submit your application. You can apply directly with the UK government at gov.uk/eta.

How long does it take?

We submit your application within 12 hours of your order. The UK Home Office usually decides within 3 working days.

What happens if my application is denied?

You receive a full refund of our service fee if your application is denied.

Can I add passport details later?

Yes. You can choose to add passport details later and we will email you to collect them before submitting to the UK Home Office.